Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Director of Production Control do at Fiserv?

As a Director of Production Control, you will be responsible for overseeing and managing all aspects of production control within the organization. This includes ensuring efficient and effective production processes, maintaining high standards of quality, and optimizing resource utilization. You will work closely with various departments to coordinate production activities and ensure timely delivery of products.

You will lead and manage the production control team to achieve operational excellence as well as develop and implement production control strategies, policies, and procedures. This team is responsible for monitoring continuous interactions with the leading financial software services for the US financial industry.

This role sits in our Financial Institutions Group, specifically in our Core Banking business.

What you will do:

• Monitor and analyze production performance metrics to identify areas for improvement.
• Coordinate with other departments to ensure seamless production processes.
• Ensure compliance with industry standards and regulations.
• Manage and optimize file transmission systems to ensure secure and efficient data transfer.
• Utilize Appworx for scheduling and automation of production tasks.
• Troubleshoot and resolve production issues in a timely manner.
• Prepare and present reports on production performance to senior management.
• Foster a culture of continuous improvement and innovation within the production control team. 

What you will need to have:

• 10+ years of experience in production control/operations environment.
• 6+ years of experience in a managerial role leading and managing direct reports.
• Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience.

What would be great to have:

• Experience in financial services/payments domain.

Important info about this role:

• We’re better together! This role is fully on-site.
• This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered.
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.

#LI-MK1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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