Job Description

ABOUT THE ROLE

The E-Billing Coordinator is responsible for set-up, implementation, and maintenance of e-billing for the Firm’s clients, working directly with Client Account Managers (CAMs), clients, and third party vendors. The Coordinator assists and trains billers and CAMs on e-billing process and assists with e-billing requirements (format, approved timekeepers, etc.) and troubleshooting issues.

1. Direct and maintain electronic billing processes and requirements; serve as liaison among clients, billing attorneys and staff, billers, CAMs and third party vendor; facilitate communication to ensure timely and correct implementation and on-going functionality of electronic billing for the Firm’s clients. Ensure adherence to Firm’s billing policies and procedures.
2. Coordinate data collection for e-billing matter set-up and on-going maintenance:
3. Oversee matter set-up, including timekeeper and billing rate set up and approval, both on the vendor site and within the Firm’s billing system.
4. Assist billing attorneys and their assigned CAMs in creating and maintaining matter budgets and matter plans or status reports.
5. Facilitate annual rate change process among the Firm, the vendor, and the client. Assist billers and CAMs in resolving e-billing issues (missing or unapproved timekeepers, incorrect rates, missing claim or matter information, etc.).
6. Review and process e-billing documentation according to attorney instruction and department procedures. Ensure effective and detailed information flow within department, internal, and external clients.
7. Review e-billing documents and client/matter master files for special billing needs and obtain necessary documentation if special billing need is not properly reflected in e‑billing. Collaborate with internal clients to define special billing needs.

ABOUT YOU

1. 3E experience strongly preferred.
2. Intermediate Excel skills required.
3. Ability to understand and analyze billing information and historical data.

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