Customer Service Representative
Ready to elevate your career and provide top-notch service in a supportive environment? We’re looking for a Customer Service Representative who excels in delivering white-glove service and thrives in a fast-paced setting!
WHY YOU’LL LOVE THIS ROLE
• Environment: Work in a team-oriented atmosphere with access to an onsite gym, breakroom with a full kitchen, and cozy fireplace to enhance your workday.
• Customer Impact: Be the face of the company, providing professional and courteous support to consumers, making an impact on their day.
• Work Culture: Be part of a vibrant workplace culture.
LOCATION: Vancouver, WA (Fruit Valley)
SALARY: $21 per hour
SCHEDULE: Full-Time, Long Term, Monday – Friday, Morning shift 8 hr (starting 5:30 am, 6:30 am, or 7:30 am)
INDUSTRY: Consumer Goods
KEY RESPONSIBILITIES
• Respond to customer inquiries promptly and professionally via phone, email, chat, and Zoom
• Manage warranty submissions and replacements, balancing customer focus with business risk
• Accurately capture and maintain customer feedback in the company’s CRM
• Develop product knowledge and communicate confidently at an expert level
• Work overtime as needed, including nights and weekends during peak times
WHAT WE’RE LOOKING FOR
•High school diploma or equivalent
•Minimum 1 year of experience in a customer service role, preferably in a call center
•Proficiency in Microsoft Office and CRM software (ZenDesk preferred)
•Typing and data entry skills: 60+ WPM (Testing required)
•Strong phone communication skills with the ability to manage 30+ inbound calls daily
•Ability to handle multiple chats simultaneously (20+ live chats per day)
•Strong attention to detail and ability to multitask efficiently
PHYSICAL REQUIREMENTS:
• The position performs general office duties and works in a temperature-controlled environment.
DIVERSITY, EQUITY, AND INCLUSION STATEMENT
We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.
This position is offered through the Vancouver Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Vancouver Branch for immediate consideration. Or contact our office directly at (360) 695-4900 to speak with a Recruiter.
For more information regarding our company and employee benefits please click on the links below.
...Position: Maintenance Supervisor Location: Winston-Salem, NC Pay: $75,000 to $95,000/year (depending on experience) Experience: ~5 years of maintenance experience ~4 years of supervisory experience Education: High school diploma or GED Programmable...
...orders have been processed prior to performing end of day functions. Orders tools and supplies Receives incoming shipments of film, tools & supplies Stocks all film, rotating inventory so that older stock in in front Stores all other warehouse supplies/tools...
...Overview We are seeking an Assistant Clinical Research Coordinator to support the Naval Health Research Center (NHRC), Operational... ..., short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet...
En Ayesa crecemos contigo! En Ayesa no esperamos al futuro, lo lideramos. A travs de nuestros proyectos de #ingeniera lo hacemos posible, convirtiendo retos en oportunidades, conceptos en soluciones y visin en impacto real. Paso a paso nos acercamos a un futuro mejor...
Children's National Hospital is hiring a Nurse Manager in the Dialysis Department! Childrens National has the only dialysis facility in the Washington, D.C., region dedicated exclusively for infants, children and teens. Our m is led by our nationally ranked Division...