Control Tower Supervisor Job at Accurate Personnel, Redlands, CA

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  • Accurate Personnel
  • Redlands, CA

Job Description

Growing food distribution company seeks Control Tower Supervisor for their busy climate controlled warehouse and distribution center. The Control Tower Supervisor will lead a high-visibility logistics command center responsible for monitoring and coordinating the movement of food products across the distribution network. This leader will ensure real-time visibility, proactive issue resolution, and seamless communication between transportation, warehouse, and retail partners with a focus on servicing grocery store clients efficiently and compliantly.

Responsibilities:

  • Oversee daily control tower operations, including shipment tracking, exception handling, and escalation management
  • Lead and mentor a team of control tower analysts and coordinators, setting priorities and performance goals
  • Monitor inbound and outbound logistics to ensure timely delivery of perishable and non-perishable goods
  • Collaborate with transportation, warehouse, and customer service teams to resolve disruptions and maintain service levels
  • Analyze performance metrics (OTIF, fill rate, dwell time) and generate actionable reports for leadership
  • Ensure compliance with food safety regulations, cold chain protocols, and customer SLAs
  • Support seasonal surge planning, new lane implementations, and special projects
  • Maintain data accuracy across WMS, TMS, and ERP platforms (e.g., SAP, DLx, Oracle)
  • Drive continuous improvement initiatives to enhance visibility, reduce costs, and improve delivery reliability

Qualifications:

  • 3+ years of experience in logistics, transportation, or supply chain operations, preferably in food distribution
  • 1+ years in a supervisory or team leadership role
  • Strong understanding of grocery retail logistics, cold chain management, and inventory flow
  • Proficiency in WMS/TMS systems and Microsoft Excel; Power BI or Tableau a plus
  • Excellent communication, problem-solving, and decision-making skills
  • Ability to work in a fast-paced, high-pressure environment with cross-functional teams
  • Bachelor’s degree in Supply Chain, Business, or related field preferred

Job Tags

Seasonal work,

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