Cafe Shift Leader Job at COLECTIVO COFFEE ROASTERS, Madison, WI

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  • COLECTIVO COFFEE ROASTERS
  • Madison, WI

Job Description

Description:

Title : Café Shift Leader

Department : Retail

Reports to : Café Manager

Status : Full Time

Exempt: Non-Exempt

POSITION SUMMARY

The Café Shift Leader will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values, under the supervision of the Café Manager.

SPECIFIC RESPONSIBILITIES

  • Deliver café’s positive financial results in accordance to budget.
  • Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
  • Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
  • Delegate specific responsibilities using Café Functional Architecture Model. · Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
  • Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
  • Perform other duties or projects as assigned.
Requirements:

 

EDUCATION/QUALIFICATIONS

College degree in a business-related field and/or a minimum of 6 months work experience in a hospitality setting and/or a supervisory role.

REQUIREMENTS

  • Proficient skill level for POS and computer programs.
  • Knowledge of basic mathematics for business usage.
  • Availability and flexibility for schedule that includes evenings, weekends and holidays. · Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs. · Ability to see, read and write in English.
  • Completed Colectivo Café training programs – Register, SB, 300 level bar certification, New Hire Orientation.

Wage includes an average tip of $7.00 per hour. Tip amounts are not guaranteed.  Actual tips may vary based on a variety of factors including location, position, hours, and quality of service.   

PIfde3cadef746-30492-38619119

Job Tags

Hourly pay, Full time, Work experience placement, Shift work, Afternoon shift,

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