Administrative Manager Job at Incendia Partners, Boston, MA

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  • Incendia Partners
  • Boston, MA

Job Description

Position: Senior Manager, Administrative Services

Overview

Our client, a highly respected professional services firm is seeking an experienced, service-oriented leader for our client to oversee administrative operations and provide high-level Executive Assistant support to the Senior Partner. This hybrid role blends team leadership with hands-on executive support, ensuring both organizational efficiency and first-class service delivery.

The ideal candidate will bring proven leadership experience in professional services, excellent organizational skills, and the ability to balance strategic initiatives with day-to-day operational management.

Key Responsibilities

Administrative Leadership

  • Lead and manage a team of administrative and executive support professionals across multiple locations.
  • Oversee daily operations, workflow, and workload allocation to maintain a high standard of service.
  • Partner with business leaders to assess needs, align resources, and continuously improve service delivery.
  • Monitor performance metrics, identify areas for improvement, and implement best practices.

People Management & Development

  • Recruit, onboard, mentor, and retain high-performing administrative staff.
  • Conduct regular performance reviews and support professional development.
  • Foster a collaborative, inclusive, and high-energy team culture.

Executive Assistant Support – Senior Partner

  • Manage the senior partner’s complex calendar, scheduling, and travel arrangements.
  • Act as the first point of contact for the senior partner, handling correspondence, calls, and meeting preparation.
  • Prepare agendas, briefing documents, and presentations for meetings and events.
  • Support expense reporting, document management, and confidential projects.
  • Proactively anticipate needs and ensure the senior partner’s time is optimized.

Qualifications

  • 8+ years in administrative leadership, preferably in PE, VC or Consulting.
  • Direct management experience of mid-to-large teams.
  • Demonstrated success in both strategic planning and hands-on operational oversight.
  • Advanced organizational, multitasking, and communication skills.
  • Strong stakeholder management abilities at senior levels.
  • Experience with workflow management tools and administrative technology platforms.

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